1. Acceptance of These Terms

By accessing this website, submitting an enquiry, communicating with Obadah Shamim Trading through WhatsApp, email or another authorized channel, requesting a quotation, submitting business or recruitment information, or purchasing or receiving our services, you acknowledge these Terms of Service.

These Terms apply together with any quotation, purchase order, service agreement, manpower agreement, subcontract, employment-related document or other written agreement that specifically applies to a transaction.

2. About Obadah Shamim Trading

Obadah Shamim Trading is a Qatar-based business providing or arranging commercial and operational services including, where applicable:

The exact scope, price, duration, manpower quantity, specifications, responsibilities and exclusions for a project will be determined by the applicable quotation or contract.

3. Website Information and Enquiries

Information displayed on this website is provided for general business information and enquiry purposes.

A website description, service page, advertisement, WhatsApp message or enquiry form does not by itself create a binding obligation to supply a particular service, manpower quantity, price or completion date.

Service availability remains subject to commercial agreement, resource availability, legal requirements, government approvals and any project-specific conditions.

4. Quotations, Offers and Formation of Contract

Quotations issued by Obadah Shamim Trading are based on the information, drawings, quantities, specifications, site conditions and requirements made available to us at the time.

Unless otherwise stated in the quotation, a quotation is an invitation to proceed on the stated terms and does not become a final contract until acceptance is confirmed in an authorized form and any required contractual conditions are satisfied.

A final transaction may require one or more of the following:

• Written quotation acceptance;
• Signed contract or purchase order;
• Agreed commencement or mobilization date;
• Required advance payment or security;
• Approved site access;
• Government or project approvals;
• Availability of manpower, equipment or materials.

5. Electronic and WhatsApp Communications

Obadah Shamim Trading may communicate with clients, candidates, workers, suppliers and other business contacts electronically, including through email, WhatsApp and authorized digital systems.

Where permitted by applicable law, electronic communications, confirmations and records may be used to document enquiries, instructions, quotations, approvals, timesheets, transactions and other business communications.

Users are responsible for ensuring that the telephone number, email address and contact information supplied to us are correct and controlled by the relevant user or authorized representative.

Promotional or marketing communications will be handled subject to applicable requirements and available consent or opt-out rights.

6. Client Responsibilities

Where applicable to a project, the client is responsible for providing accurate and timely information necessary for Obadah Shamim Trading to perform the agreed services.

Depending on the contract, this may include:

• Correct drawings, specifications and quantities;
• Safe and lawful site access;
• Required permits and approvals allocated to the client;
• Approved timesheets or work records;
• Site instructions from authorized representatives;
• Utilities, accommodation, transport, PPE, tools or equipment where contractually assigned to the client;
• Timely payments under the agreed payment schedule;
• A safe working environment compliant with applicable requirements.

7. Manpower Supply and Workforce Services

Manpower services are subject to applicable laws and regulatory requirements in the State of Qatar, the relevant contractual arrangements and the approvals of competent authorities where required.

Worker category, profession, quantity, working hours, duty location, duration, accommodation, transport, food, PPE, equipment, supervision, overtime and related responsibilities will be governed by the applicable manpower quotation or agreement.

Client-approved attendance records or timesheets may be used for invoicing where the relevant agreement provides for hourly or attendance-based billing.

8. Job Applicants and Recruitment-Related Enquiries

Submission of a CV, Qatar ID, passport copy, photograph, certificate, employment information or job application does not guarantee employment, placement, transfer or deployment.

Applicants must provide truthful and accurate information. Fraudulent, altered, expired or misleading documentation may result in rejection and may be handled in accordance with applicable law.

Employment, deployment, employer transfer and work authorization remain subject to applicable contracts, eligibility requirements and approvals of the competent authorities.

9. Construction, Contracting and Project Services

Contracting and project-related services will be performed according to the agreed scope, drawings, specifications, quantities, site conditions and contractual allocation of responsibilities.

Unless expressly included in writing, additional work, variations, unforeseen site requirements, client-requested modifications or work outside the agreed scope may be separately priced.

Completion dates may depend on site readiness, approvals, access, material availability, client instructions, third-party coordination, weather, safety requirements and other circumstances outside reasonable control.

10. Cleaning and Hospitality Services

Cleaning and hospitality services are provided according to the specific agreed scope and service level.

Unless expressly stated in the quotation, maintenance, repair, replacement, restoration, specialist treatment, hazardous-material handling or work outside the specified cleaning or hospitality scope is not automatically included.

Clients must disclose any known hazardous conditions, restricted areas or special site requirements before work begins.

11. Trading, Procurement and Material Supply

Product and material availability may depend on suppliers, manufacturers, import arrangements and market conditions.

Product descriptions, quantities, specifications, brands, delivery arrangements and warranties will be as stated in the applicable quotation, purchase order or invoice.

Where a manufacturer or third-party supplier provides a specific product warranty, that warranty may be subject to the manufacturer’s or supplier’s separate terms.

12. Prices, Invoices and Payment

Prices and payment terms are those stated in the applicable quotation, contract, purchase order or invoice.

Depending on the transaction, terms may include an advance, progress payments, monthly invoicing, approved timesheet billing, payment after delivery or another agreed payment schedule.

The client must review invoices and raise any genuine billing discrepancy promptly together with supporting information.

Government fees, permit costs, third-party charges, transport, accommodation, equipment, materials or other costs will be allocated according to the relevant quotation or contract.

13. Cancellation, Suspension and Refunds

Cancellation, postponement, suspension and refund rights will depend on the applicable quotation, contract, transaction type, work already performed, resources committed and mandatory rights under applicable law.

Where mobilization, procurement, manpower allocation or other costs have already been reasonably incurred, those costs may be taken into account to the extent permitted by the applicable agreement and law.

14. Government and Third-Party Approvals

Certain services or transactions may require action, confirmation or approval from government authorities, clients, main contractors, site operators, banks, manufacturers, suppliers or other third parties.

Obadah Shamim Trading cannot guarantee a decision that is legally controlled by an independent authority or third party.

Timelines associated with government processing, inspections, permits, work authorizations, employer changes, visas or similar approvals are estimates only unless expressly guaranteed by the competent authority itself.

15. Personal Data, CRM, OCR and Document Processing

Personal information submitted through our website, WhatsApp, recruitment channels or other authorized communication methods may be processed for legitimate business purposes in accordance with our Privacy Policy and applicable law.

Our internal systems may use CRM, document indexing and OCR technologies to organize communications, identify submitted documents and assist authorized staff in locating business records.

Users may have applicable rights regarding access, correction, objection, withdrawal of consent or deletion according to Qatar law and our published policies.

Full information is available in our Privacy Policy and Data Deletion Instructions .

16. Confidentiality and Submitted Documents

Business documents, quotations, drawings, identification documents and other non-public information received from users will be handled for legitimate business purposes and subject to applicable confidentiality and privacy obligations.

Users submitting documents confirm that they are authorized to provide those documents and information for the relevant purpose.

Users must not submit information belonging to another person without lawful authority or a legitimate basis to do so.

17. Intellectual Property

Unless otherwise stated, the website design, company branding, logos, original graphics, written content and other proprietary materials published by Obadah Shamim Trading are owned by or lawfully used by Obadah Shamim Trading.

They may not be copied, reproduced, republished or commercially exploited without authorization, except where permitted by law.

Third-party trademarks, platform names and logos remain the property of their respective owners.

18. Acceptable Use

Users must not use our website or communication systems to:

• Commit or facilitate an unlawful act;
• Submit fraudulent or falsified documents;
• Impersonate another person or organization;
• Introduce malicious code or attempt unauthorized system access;
• Abuse, threaten or harass staff or other users;
• Infringe intellectual property or privacy rights;
• Use our services in a manner prohibited by applicable law.

We may restrict access or communication where reasonably necessary to protect our systems, users, employees or legal interests.

19. Service Availability and Force Majeure

We will use reasonable efforts to perform agreed services, but delays or interruption may arise due to circumstances outside reasonable control.

Such circumstances may include government restrictions, changes in law, authority decisions, severe weather, site shutdowns, transport disruption, utility failures, telecommunications interruption, supplier failure, labour restrictions, emergencies or similar events.

The consequences of such events will be handled according to the applicable contract and Qatar law.

20. Warranties and Accuracy

We make reasonable efforts to keep website and business information accurate and current.

However, website information may be updated without notice and should not replace a project-specific written quotation, contract, technical specification or official government decision.

No statement on this website should be interpreted as a guarantee of government approval, job placement, visa approval, project award, material availability or other outcome controlled by third parties.

21. Limitation of Liability

To the extent permitted by applicable law, each party’s liability in connection with a commercial transaction will be determined by the applicable contract, the nature of the loss, the circumstances of the transaction and applicable Qatar law.

Obadah Shamim Trading will not be responsible for losses caused solely by inaccurate information supplied by the client or user, unauthorized actions by third parties, or decisions exclusively controlled by government authorities or independent third parties, except where liability cannot legally be excluded.

22. Complaints and Dispute Resolution

If a user or client has a complaint concerning a service, invoice, document or transaction, the issue should first be raised with Obadah Shamim Trading together with sufficient information for review.

We will attempt to resolve genuine commercial disputes through communication and good-faith discussion where reasonably possible.

This does not restrict any party from exercising rights before the competent authorities or courts where permitted by law.

24. Changes to These Terms

Obadah Shamim Trading may update these Terms when our services, systems, legal obligations or business practices change.

The latest version will be published on this page together with the effective or updated date.

Changes will not retrospectively alter a separately signed contract unless permitted by that contract or applicable law.

25. Severability

If any provision of these Terms is found invalid, unenforceable or inconsistent with mandatory law, the remaining provisions will continue to apply to the extent legally possible.

26. Language

These Terms may be made available in English, Arabic or other languages for convenience.

Where a specific transaction requires an Arabic document, official translation or another form under applicable Qatar law or government procedure, the legally required form or official interpretation will apply.